1. Introduction
This Privacy Policy explains how ROHINGYA NATIONAL EDUCATIN BOARD (RNEB) (“we”, “us”, or “our”) collects, uses, stores, and protects information when you use RNEB Academy and related services.
RNEB Academy is an educational platform designed to support Rohingya language learning, Rohingya script literacy, educational assessments, and related learning activities.
2. Information We Collect
Depending on how you use the platform, we may collect information such as:
- Name or display name
- Email address
- Account login information
- Learning progress and course activity
- Assessment and examination information
- Certificate-related information
- Information you voluntarily submit through forms
- Technical information needed to operate and secure the website
We aim to collect only information that is reasonably necessary to provide and improve our services.
3. How We Use Information
We may use collected information to:
- Create and manage user accounts
- Provide educational content and services
- Track learning progress
- Administer assessments and examinations
- Issue or verify certificates where applicable
- Respond to support requests
- Improve platform functionality and user experience
- Protect the security and integrity of the platform
- Communicate important service-related information
4. Information Sharing
We do not sell your personal information.
We may share limited information with trusted service providers when necessary to operate the platform, such as hosting, authentication, database, email, analytics, or security services.
Information may also be disclosed where required by applicable law or where reasonably necessary to protect the rights, safety, security, or integrity of our users or services.
5. Cookies and Similar Technologies
The platform may use cookies or similar technologies to maintain login sessions, remember preferences, improve security, and understand how the service is used.
6. Data Security
We take reasonable technical and organizational measures to protect information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet-based service can guarantee absolute security.
7. Data Retention
We retain information for as long as reasonably necessary to provide our services, maintain educational and certificate records, comply with applicable obligations, resolve disputes, and maintain platform security.
8. Your Rights
Depending on applicable law, you may have rights relating to your personal information, including requesting access, correction, deletion, or clarification about how your information is used.
Requests can be submitted through our available contact channels.
9. Children's Privacy
Our services may be used for educational purposes by learners of different ages. Where children use the platform, parents, guardians, schools, or authorized educational organizations should ensure that use of the service is appropriate and supervised where required.
10. Third-Party Services
The platform may use third-party services to provide hosting, authentication, analytics, communications, payments, or other functionality. Those services may have their own privacy policies and terms.
11. Changes to This Policy
We may update this Privacy Policy when our services, technology, or legal requirements change. Updated versions will be published on this page with a revised “Last updated” date.
12. Contact
If you have questions about this Privacy Policy or how your information is handled, please contact ROHINGYA NATIONAL EDUCATIN BOARD (RNEB) through the official contact channel provided on this website.