Privacy Policy

This Privacy Policy explains how Rohingya National Education Board (“we”, “us”, or “our”) collects, uses, stores, and protects information when you use RNEB and related services.

RNEB is an educational platform designed to support Rohingya language learning, Rohingya script literacy, educational assessments, and related learning activities.

Depending on how you use the platform, we may collect information such as:

• Name or display name
• Email address
• Account login information
• Learning progress and course activity
• Assessment and examination information
• Certificate-related information
• Information voluntarily submitted through forms
• Technical data required to operate and secure the site

We aim to collect only information that is reasonably necessary to provide and improve our services.

We may use collected information to:

• Create and manage user accounts
• Provide educational content and services
• Track learning progress
• Administer assessments and examinations
• Issue or verify certificates where applicable
• Respond to support requests
• Improve platform functionality and user experience
• Protect the security and integrity of the platform
• Communicate important service-related information

We may share limited information with trusted service providers when necessary to operate the platform, such as hosting, authentication, database, email, analytics, or security services.

Information may also be disclosed where required by applicable law or where reasonably necessary to protect the rights, safety, security, or integrity of our users or services.

The platform may use cookies or similar technologies to maintain login sessions, remember preferences, improve security, and understand how the service is used.

We take reasonable technical and organizational measures to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

We retain information for as long as reasonably necessary to provide our services, maintain educational and certificate records, comply with applicable obligations, resolve disputes, and maintain platform security.

Depending on applicable law, you may have rights relating to your personal information, including requesting access, correction, deletion, or clarification about how your information is used.

Requests can be submitted through our available contact channels.

Our services may be used for educational purposes by learners of different ages. Where children use the platform, parents, guardians, schools, or authorized educational organizations should ensure that use of the service is appropriate and supervised where required.

The platform may use third-party services to provide hosting, authentication, analytics, communications, payments, or other functionality. Those services may have their own privacy policies and terms.

We may update this Privacy Policy when our services, technology, or legal requirements change. Updated versions will be published on this page with a revised “Last updated” date.